First, a reminder. We extended the add/drop period to 4:00pm on Friday, February 21. So the window remains open only for a couple more days.
Late drop
We understand that the current online learning experience, while good for some students, is not positive for everyone. We’re therefore offering UG and TPG students the opportunity to late drop any of their Semester 2 courses at any point until 11:59pm on Thursday, April 30. Please note that at present we’re not planning to offer students a pass/fail option for letter-grade courses. This is mainly because we have a system of GPA calculation and honours classification that relies on a solid base of data. If we switch too many courses to pass/fail, that base will start to erode. Provided we’re able to return to campus teaching on March 30, as scheduled, we’ll stick with letter grading for this semester.
Feedback
We’re eager to learn about your experience with online learning to improve our courses. We’ve therefore created a webpage for anonymous feedback: http://hku.to/onlinelearningfeedback. While we’ll read all the submissions from students, we won’t respond as we’re not requesting student identities and contact details. If you’d like to receive a response from us, you can send an email to hcm00101@hku.hk.
Engage!
Online learning is very different from campus teaching, but it does still provide students with multiple opportunities to engage with their courses. Please do participate as fully as possible in interactive classes. As you know, there are many ways to do that on platforms such as Zoom. Please do also keep in touch with your course teachers and academic advisers through any of the platforms they use. Teachers and advisers are happy to connect virtually with students.
Best wishes, Ian
Professor Ian Holliday
Vice-President (Teaching and Learning)
The University of Hong Kong
In the past couple of days I’ve had opportunities to discuss online learning with the Associate Deans (T&L) and, when visiting with the President, with colleagues in the Faculties of Arts and Social Sciences. In recent weeks I’ve also had many email conversations with colleagues and students. I figure it makes sense to circulate some of the lessons learned in the form of another FAQ list.
Can the assessment weightings for a course be changed?
This issue has already been discussed within Faculties. The answer is yes, but the window for making such changes will soon close. Normally by this point in the semester we would require full class consent (all students). However, until 4:00pm on February 21 we’re in the extended add/drop period, so as yet there’s no fixed class for each course. This means we can make changes more easily. All colleagues need to do is revise the assessment weightings as they see fit, inform all students registered for the class, update the relevant course information on SIS, and send a record of the change to Faculty Board for endorsement. Students who feel disadvantaged by the change will be able to drop the course. While this is not an ideal option, it is still a choice. Note that this must be done before February 21. Thereafter, full class consent will be necessary.
Should the assessment weightings for a course be changed?
If a course taught this semester relies heavily on a proctored final exam, it would be a good idea, where possible, to reduce the weighting for that component and boost the weighting for other assessed tasks. At this stage in the unfolding coronavirus situation, we remain committed to holding in-person exams in examination halls at the end of the semester. However, if the disruption becomes more severe, we may have to revise our assessment arrangements. Were that to happen, it would be good not to be too reliant on final exams, which we know generate issues that are difficult to manage.
Should teachers require students to switch on their camera and microphone for interactive classes?
I discussed this issue at length with the Associate Deans. We agreed that at the level of University policy we should not require this because it could be intrusive in the home environment in which many students study (even though Zoom has a function enabling the background to be blurred or replaced). At the same time, we recognized that teachers may have strong reasons to encourage students to adopt this practice. A colleague in Arts also made the point that in some courses it may be necessary to ask students to do this because of the nature of the learning materials and tasks.
How can students be encouraged to view online lectures?
One suggestion made by a colleague in Social Sciences is to ask students to complete a weekly assignment consisting of a brief account of the lecture and a short list of questions related to the material covered in it.
How are students currently located in the Mainland connecting with HKU?
For our online exam (OLEX) platform at the end of the first semester, we secure a leased line from Alibaba. This enables students located in the Mainland to connect with HKU as if they were in Hong Kong. The line is not monitored because it uses a point-to-point https protocol, where the ‘s’ stands for ‘secure’. All traffic between the two points is encrypted. For online T&L in this semester, we have again secured a leased line from Alibaba.
How can teachers stay in touch with their students during this period of online T&L?
Moodle remains the best way to keep in touch with students. In addition to any uploaded materials, please do post weekly consultation hours for students to schedule individual conversations with you (using, say, WhatsApp or Zoom). Many students have questions, but they no longer have the option of catching hold of a teacher after a lecture or calling by during office hours. This is also a way to keep the academic advising function going.
How can colleagues share good practice and lessons learned from online T&L?
Some Faculties have created online platforms for teachers to post good and bad experiences of online learning. This is also something we could consider doing for HKU as a whole, linked to Faculty pages. In many Faculties informal groups of colleagues are coming together to share experience and provide mutual support. This is clearly a very welcome development.
How can upload speeds on Zoom be enhanced?
We recognize that Zoom is an outstanding T&L platform and we’re keen to ensure it’s fully available to colleagues. At present we’re exploring options for enhancing Zoom functionality at HKU. In the meantime, however, for obvious reasons upload speeds are better at the ends of the day. It’s also possible to download, say, a recorded lecture from Zoom to a desktop computer or laptop and then upload for students to view through Microsoft OneDrive. Details are available here: https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording?mobile_site=true .
The University is continuing to draw on expert medical knowledge in monitoring the coronavirus situation in Hong Kong. While all of us are eager to return to teaching and learning in early March, we realize that it is now unlikely that scheduled classes on campus will be able to resume so quickly. As long as there is risk of infection in a crowded classroom, we cannot deliver face-to-face teaching. I’m writing to inform you of how we envisage the remainder of the semester unfolding.
Please note that the teaching and assessment schedules for professional undergraduate programmes may differ from those described below, and will be announced separately by programme directors.
Undergraduate programmes
Now – Feb 15
As you know, we are devoting these two weeks to online learning.
Feb 17 – 29
As announced previously, we will take a recess for the final two weeks of the month to enable teachers to make course adjustments for the rest of the semester, and to enable students to engage in self-study based on the three weeks of teaching already undertaken in the semester.
Mar 2 – 28
Since the coronavirus situation in Hong Kong is likely to prevent us from resuming campus teaching in March, we will return to online learning for these four weeks. While some students may be able to visit the campus for specific activities, there will be no scheduled face-to-face classes. We plan to make use of the reading week (March 9-14) for online classes, though we will of course respond sympathetically to absence requests from colleagues and students with pre-existing commitments.
Mar 30 – May 16
We hope to resume scheduled classes on campus for these seven weeks. Should that not be possible because of ongoing health and safety concerns in Hong Kong, we will make an early announcement of alternative arrangements. (In the event that it becomes safe to return to on-campus teaching before the end of March, we will seize the opportunity and make an announcement to all students at least 14 days in advance.)
May 18 – Jun 6
We intend to conduct proctored exams during the assessment period, and will require all students taking exams to be present in the examination hall. We will move the assessment period back by one week, with the aim of bringing the semester to a close in early June. We have heard from many students, especially in the final year, about the importance of concluding the semester within a reasonable timeframe. We will make every effort to do that.
Taught postgraduate programmes
We are adopting a flexible approach to the scheduling of taught postgraduate programmes. Faculties or programme teams will announce the detailed teaching arrangements to their own cohorts of taught postgraduate students.
Research postgraduate programmes
University policy encourages research postgraduate students with no immediate need to visit the campus to undertake their research, and liaise with their supervisors, remotely. Students who need to conduct their research in a campus setting, such as a laboratory, must adhere to Government and University infection control protocols before returning to campus. All research postgraduate students should discuss their study plans in detail with their supervisors. We will respond sympathetically to requests for candidature extensions necessitated by disruptions experienced during this semester, and for tuition waivers for the extended period of studies.
Visiting campus
One general reminder during the current coronavirus situation in Hong Kong: colleagues and students who visit the campus must adhere to Government and University infection control guidelines. We will have no alternative but to take strict disciplinary action against anyone not adhering to them.
Once again, many thanks for your understanding and cooperation as we seek to navigate the remainder of an unprecedented and unpredictable semester. As before, please stay vigilant and continue to make personal health your top priority.